Privacy Policy
We keep your private information private by:
Not selling your information. You have entrusted the National Council of Young Men’s Christian Associations of the United States of America and its independent and autonomous member associations (collectively “The Y”) with your personal information, and we're committed to using it wisely. The Y will not sell, share or otherwise transfer your personal information to anyone without your consent.
Restricting who has access to your information. The Y takes reasonable precautions to restrict access to your Internet account and personal information only by employees volunteers and service providers authorized to have such access for legitimate business purposes. If you have any questions or concerns about our privacy policy, please contact us at [email protected].
Please refer to this policy regularly. The Y may need to change this policy from time to time to address new issues and reflect changes on our websites or within YMCA branches. We will post material changes on our websites or otherwise notify you and update the “Last Date Updated” field in the “Revision History” at the bottom of this page so that you will always know our policies regarding what information we gather, how we might use that information, and whether we will disclose that information to anyone.
Mobile Messaging Terms
By consenting to The YMCA of the Triangle's SMS/text messaging service, you agree to receive up to 10 SMS/text messages per month through your wireless provider to the mobile number you provided. Msg and data rates may apply. You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with The YMCA of the Triangle. Your participation in this program is completely voluntary. You may opt-out of the Service at any time. Text the single keyword command STOP to 99622 or by contacting our customer support for assistance. For Service support or assistance, text HELP to 99622 or email [email protected]. We respect your privacy and will use your information only in accordance with our Privacy Policy ensuring it is not shared with third parties without consent except as required by law. Third-party service providers may be used to deliver messages, maintaining confidentiality and security. By signing up, you confirm compliance with TCPA regulations, acknowledge that you are the account holder or have permission to receive messages, and understand that changes to these terms may occur, effective immediately upon posting. For questions or concerns, contact us at [email protected].
SMS Privacy Policy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.
Scope of Privacy Policy
This policy applies to the personal information that you provide to The Y, either through our websites and mobile applications or in person at a YMCA branch or program site. This policy does not apply to your use of unaffiliated sites to which our websites link. This policy does not apply to Personal Health Information (“PHI”) collected through the YMCA Diabetes Prevention Program or any other program offered by The Y that requires the collection of PHI or other HIPPA protected information. PHI information is governed by applicable law, including the Health Insurance Portability and Accountability Act (HIPPA), and is subject to separate privacy notices where required.
Collection of Personally Identifiable Information
The Y collects personally identifiable information (PII) from you when you voluntarily submit such information to us. The collection of PII may occur in person or on a website or mobile application operated, provided or otherwise controlled by The Y. This information may include your name, home address, email address, telephone number, date of birth, demographic information, sex-offender status, membership status, emergency contact information, and other information that we may need to collect in connection with certain events, including but not limited to:
- registration for, or participation in, events, classes, camps, and other activities or programs offered by The Y;
- participation in YMCA Nationwide Membership
- registration for surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, or other services or activities offered on our website;
- answering your inquiries about our websites, organization, membership, or other services or activities;
- registration as a member of The Y
Collection of Photographs
The Y may also collect your photograph, by capturing your image at a YMCA or scanning your personal identification card, for the purpose of identifying you as a member, volunteer or program participant. Your photograph will not be used for any commercial purpose without your authorization.
Use and Disclosure of PII
If you do provide us with PII, The Y may contact you based on the information you provide to communicate with you about YMCA activities that may be of interest to you and your family.
The Y will use its best efforts to never disclose any PII about you to any third-party for purposes unrelated to the YMCA without having received your permission except as provided for herein or otherwise as permitted or required under applicable law.
We do not rent or sell PII, including information provided about children, to third-parties. The Y may share PII with trusted service providers, such as payment processors, technology partners or other providers that need access to your information to provide operational or other support services while you are a YMCA member or program participant. In certain circumstances, we may also share information with select similar nonprofit organizations that may offer activities of interest to you.
We may also provide PII to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the provision of such information is required or permitted by law, such as in connection with the investigation or assertion of legal defenses or for compliance matters.
Collection of Payment Transaction Information
When you make a payment or donation, we collect information to process the financial transaction and may use that information to contact you in the future about The Y and its programs. Your payment information is transmitted to us, using a secure Internet method that helps maintain the privacy of this information. During the time your payment information resides on our computers, it is in an encrypted format and can only be accessed by authorized personnel with a decryption key.
Collection of Non-Personally Identifiable Information
We collect non-personally identifiable information without limitation, through the use of the following types of methodology:
“Cookie” technology: A cookie is an element of data that a website can send to your browser, which may then store it on your system to help enhance your experience in using our sites and to provide us with technical information about your usage.
IP address tracking: An IP address is a number that is assigned to your computer when you are on the Internet. When you request pages from our Sites, our servers log your IP address.
Web beacons: A web beacon, or “clear gif,” is a small graphic image on a webpage or web-based document that a website can use to determine information about a user.
Non-personally identifiable information might include the browser you use, the type of computer you use, technical information about your means of connection to our websites (such as the operating systems and the Internet service providers utilized), and other similar information. Our systems may also automatically gather information about the areas you visit and search terms you utilize on our websites and about the links you may select from within the sites to other areas of the World Wide Web or elsewhere online.
Although an industry-standard do-not-track (DNT) protocol has not yet been established, The Y’s information collection and disclosure practices and the choices it offers to consumers will continue to operate as described in this Policy.
Use of Non-Personally Identifiable Information
We use non-personally identifiable information for our purposes related to running YMCAs and their programs, and, in particular, to administering websites, and, in the aggregate, to determine what technologies are being used. We may also share aggregate, non-personally identifiable information with third-parties.
Collection of Sensitive Information
Where necessary, The Y may collect certain sensitive information from you, including
- payment card or bank account information to process fees or donations;
- health information in connection with various fitness programs, programs in which we are responsible for supervising children, health screenings, or other health service events that we may provide from time to time;
Access to sensitive information is restricted to those individuals who have a legitimate need for access. We will not use or disclose your information to third-parties unless such disclosure is necessary to accomplish the purpose for which the information is collected.
Privacy of Children
We are mindful that young people need special safeguards and privacy protection. We realize that they may not understand or be able to meaningfully consent to the provisions of our policy or be able to make thoughtful decisions about the choices that are made available to our adult users. We strongly urge all parents or legal guardians to participate in their children’s exploration of the Internet and any online services and to teach their children about protecting their personal information while online.
To provide the services we offer, we sometimes need to collect certain information about children in both online and offline contexts. If we ask for PII from children under 13 in connection with our online services, where required we will comply with the Children’s Online Privacy Protection Act (COPPA), including taking additional steps to protect the privacy of such information, including
- obtaining verifiable consent from the parent or legal guardian of the child before collecting or using the child’s PII;
- notifying parents about what PII is being requested and how that PII will be used and/or shared, such as through this policy;
- limiting the online collection of PII from children to no more than is reasonably necessary to accomplish the purpose of the collection;
- giving parents a description of and access to the PII we have collected from their children;
- offering them the opportunity to request that such PII be changed or deleted;
- offering them an opportunity to prevent any further use or collection of information about their children; and
- maintaining reasonable procedures to ensure the confidentiality, security and integrity of the personal information collected.
We may also need to collect certain information about children and minors in an offline context, such as when
- a parent or legal guardian of minor signs up for a membership including the child at a local YMCA, or for a program or camp we offer at one of our locations; and
- minors visit our facilities without a membership, where we may collect information about them to be able to contact their parent or legal guardian to notify them of an injury or other issues involving the minor.
Links to Other Sites
Users may find other content on our websites that link to the sites and services of other third-parties. We do not control the content or links appearing on these sites. Third-party sites or services, including their content and links, may be constantly changing and may have their own privacy policies and customer service policies. We encourage you to review the privacy policies of any third-party sites or services before providing any of them with your personal information.
Choice/Opt-Out
If you opt-in to receive information from us, you can change your mind later. If at any time you would like to stop receiving such information or opt out of a feature, you may change your options by contacting [email protected]. You should be aware, however, that it is not always possible to completely remove or modify information in our databases and servers, although we will make reasonable efforts to do so upon your request, and we are unable to have your information removed from the records of any third-party who has been provided with your information in accordance with this policy.
Personal Data Access and Accuracy
You may contact The Y with inquiries or complaints regarding the use of information about you. We will use reasonable efforts to grant reasonable requests to access data about the requester. We will also make reasonable requests to correct any incorrect or misleading data about the requester.
SECURITY
YMCAs take appropriate administrative, technical, and physical measures to safeguard against unauthorized processing of personal information, and against the accidental loss of, or damage to, personal data. However, The Y cannot provide an absolute guarantee of the security of any of our websites or any other site on the Internet.
Consent to Transfer
YMCA websites are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to The Y will be transferred to the United States By using YMCA websites, participating in any YMCA services, and/or providing us with your information, you consent to this transfer.
Updating your Personal Information
You can update your personal information by emailing us at [email protected] or via a written request mailed to: Customer Service, 801 Corporate Center Dr, Raleigh, NC 27607. Please do not send Social Security numbers or other sensitive information to us via unencrypted email.
Other Policies & Statements
The privacy policies for the Camp Sea Gull and Camp Seafarer mobile app, and the Camp Kanata mobile app, can be found here.
The U.S Department of Agriculture prohibits discrimination against its customers, employees, and applicants for employment on the bases of race, color, national origin, age, disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or all or part of an individual's income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by the Department. (Not all prohibited bases will apply to all programs and/or employment activities.)
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found at http://www.ascr.usda.gov/complaint_filing_cust.html or at any USDA office, or call 866.632.9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax 202.690.7442 or email at [email protected].
Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at 800.877.8339; or 800.845.6136 (Spanish).
USDA is an equal opportunity provider and employer.
The YMCA of the Triangle is committed to its role in providing equal opportunity and access to any individual.
YMCA of the Triangle does not discriminate against any individual, including individuals with diabetes, on the basis of a disability or on the basis of any individual’s association or relationship with an individual with a disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations offered at any of its locations. The YMCA of the Triangle will make reasonable modifications for individuals with diabetes or other disability upon request from them or, if the disabled individual is a child, from the child's parent or guardian, unless such a request amounts to a fundamental alteration of the relevant program (i.e., child care, camps, before and after school programs, classes and recreational programs). The provision of reasonable modifications is not limited to urgent, non-routine situations, and YMCA of the Triangle will make individualized determinations based on the specific facts of each request and will not apply a general prohibition against providing particular types of reasonable modifications.
If you have questions about ADA accommodations at the YMCA, please submit the form below. The ADA Compliance Officer will contact you within three business days.
ADA Compliance Form
Standard Purchasing Terms & Conditions
Acceptance of Order
This purchase order (this “Order”) is an offer to purchase the goods and/or services set forth on the face hereof (the “Goods” and/or “Services”) and shall become a binding contract subject to the terms and conditions set forth herein when accepted by Vendor’s acknowledgment OR commencement of performance. Vendor’s acknowledgment of the terms of this purchase order or Vendor’s shipment or performance of any part of this Order, constitutes an agreement to all terms and conditions set forth herein and on the face of this Order and on any attachments hereto with respect to the purchase by YMCA of the Triangle of the Triangle Area, Inc. (“YMCA”), and such terms and conditions, together with any other written agreement signed by Vendor and YMCA’s Chief Financial Officer (or designee) that deals with the same subject matter as this Order, shall constitute the entire agreement (“The Contract”) between Vendor and YMCA. This order can be accepted only on the exact terms and conditions stated herein and no additional or supplemental terms or conditions stated by Vendor that may appear in Vendor’s quotation, Vendor’s acknowledgment, Vendor’s invoice or in any other communication from Vendor shall be deemed accepted by or binding on YMCA. YMCA hereby expressly rejects all such provisions which supplement, modify or otherwise vary from the terms of this Order, and such provisions are superseded by the terms and conditions stated herein, unless and until expressly accepted in writing by YMCA. Notwithstanding anything to the contrary herein, if any of the terms or conditions of this Order conflict with or are inconsistent with any of the terms or conditions of a written agreement signed by Vendor and YMCA that deals with the same subject matter of this Order, then the terms and conditions of the agreement shall control. Stenographic and clerical errors and omissions are subject to correction.
Prices
Vendor shall furnish and deliver the Goods and/or Services covered by this Order in accordance with the prices and delivery schedule stated on the face hereof. The quantities and prices of the Goods and/or Services as indicated on the face hereof may not be exceeded without the prior written authorization from YMCA. YMCA is not responsible for goods delivered or services performed without an approved PO.
Risk of Loss
Unless expressly stated otherwise on the face hereof, all Goods shall be shipped Free-On-Board (FOB) Destination, and delivered to the destination indicated on the front of the PO. Risk of loss shall not pass to the YMCA until the Goods have been received and accepted by the YMCA at the specified destination. Vendor assumes full responsibility for packaging, crating, marking, transportation and liability for loss and/or damage even if the YMCA has agreed to pay freight, express or other transportation charges.
Invoicing & Payments
Invoices must reference a valid Purchase Order (PO) number and be itemized to align with the PO. Non-compliance may result in payment processing delays. Submit invoices and payment inquiries to Accounts Payable at [email protected]. Vendors must complete the Vendor Online Registration to receive payment; request the registration link via [email protected]. Payment terms are Net 30 days from the receipt of a compliant invoice or acceptance of goods, whichever comes later. Direct all other inquiries to [email protected].
Taxes
YMCA is not exempt from State and Local Sales and Use tax. Any applicable taxes shall be applied and invoiced as a separate line item.
Changes & Substitutions
YMCA reserves the right to make changes to this Order upon reasonable notice to Vendor. Any difference in price, delivery or warranty resulting from such changes shall be equitably adjusted and the Order modified accordingly in writing prior to the execution of such change. Substitution by Vendor of Goods other than those specified in this Order shall not be permitted except by prior written approval by YMCA. Nothing contained herein shall relieve Vendor from proceeding without delay to perform this Order.
Condition & Packaging
Unless otherwise provided by special terms and conditions or specifications, it is understood and agreed that any item offered or shipped has not been sold or used for any purpose and shall be in first class condition. The YMCA PO number must be displayed on all shipping cartons and manifests.
Inspection & Acceptance
All products, supplies, and materials ordered, as well as services rendered, are subject to inspection and testing at the discretion of YMCA at any reasonable time and from time to time before, during or after production or delivery. YMCA reserves the right to reject any Goods or Services not in strict conformity with the terms of this Order. Rejected Goods shall be returned to Vendor, and the Vendor shall be fully responsible for any applicable postage, freight, and restocking charges. Invoices shall not be paid until YMCA verifies that the items and/or services ordered were received and acceptable.
Warrenties
Vendor warrants that all Goods delivered and all Services performed hereunder will be free from defects in materials and workmanship and will conform strictly to the specifications, drawings, or samples specified or furnished. This warranty shall survive any inspection, delivery, acceptance, or payment by YMCA for the Goods and/or Services and shall extend to YMCA, its customers and any user of the Goods and/or Services. This express warranty is in addition to Vendor’s implied warranties of merchantability and fitness for a particular purpose which shall not be disclaimed. Warranty periods shall not begin prior to acceptance of Goods and/or Services by YMCA.
Remedies for Breach of Warrenty
In addition to its right to reject nonconforming Goods/Services, YMCA shall be entitled to all rights and remedies provided by Chapter 25 of the NC General Statutes (the Uniform Commercial Code) for breach of express warranties and implied warranties of merchantability or fitness for a particular purpose, including but not limited to consequential and incidental damages.
Insurance Coverage
Vendor, at its sole cost and expense, shall be responsible for securing any and all insurance of such type and with such terms and limits as may be reasonably associated with its line of business, including but not limited to commercial general liability, professional liability, automobile, or errors and omissions coverage.
Indemnification
Vendor agrees to indemnify and hold YMCA, its officer, agents and employees, harmless from any damage and/or liability of whatsoever type or nature or howsoever incurred, arising from or incurred in connection with Vendor’s performance under this Order/Contract or out of or in connection with the purchase, use, rental, or resale by anyone of Goods furnished, unless said damage or liability is caused by the sole negligence of YMCA or its officers, agents or employees. The Vendor represents and warrants that it shall make no claim of any kind or nature against the YMCA’s officers, agents or employees who are involved in the delivery or processing of Vendor deliverables to the YMCA. The representation and warranty in the preceding sentence shall survive the termination or expiration of this Order/Contract.
Termination for Convenience
YMCA may terminate all or any part of this Order for convenience at any time by written notice to the Vendor. Upon such termination, YMCA will pay the Order price for all Goods and Services completed in accordance with this Order prior to the date of termination unless said Goods are part of Vendor’s standard commercial product, and YMCA will pay an equitable proportion of the Order price for Goods in process and for all materials acquired for the purpose of fulfilling this Order which Vendor is unable to cancel, return or otherwise use in its operations. YMCA will not be liable to Vendor for any costs for completed Goods or Services, Goods or Services in process or materials acquired or contracted for, if such costs were incurred prior to the date of this Order.
Termination for Cause & Cancellation
YMCA may terminate this PO for cause without further obligation to Vendor for any material breach of the terms and conditions governing Vendor’s performance. YMCA, in its sole discretion and without waiving its rights in law or equity, may grant Vendor an equitable adjustment in light of contractor’s time, efforts, and damages associated with the breach. YMCA reserves the right to cancel this order if delivery is not provided by or before the date agreed upon, and the right to pursue any and all remedies in law or equity due to Vendor’s breach.
General Remedies
YMCA’s remedies as set forth herein are not exclusive. Any delay or omission in exercising any right hereunder, or any waiver of any single breach or default hereunder, shall not be deemed to be a waiver of such right or of any other right, breach, or default. If action be instituted by Vendor hereunder, YMCA shall be entitled to recover costs and reasonable attorneys’ fees.
Work on YMCA Premises
If Vendor's work under this Order requires Vendor to be on the premises of YMCA or at YMCA’s direction, Vendor will take all necessary precautions to prevent any injury to persons or damage to property, including following any rules, procedures or other requirements of YMCA.
Assignment & Subcontracting
Vendor shall not assign its rights or delegate its performance obligations under this Order nor subcontract this order in whole or in part without the prior written consent of YMCA.
Compliance with Laws
Vendor warrants, and it is a condition of this Order that all its performance shall be in accordance with all applicable federal, state and local laws, regulations and orders, including, but not limited to: OSHA; environmental regulations, licenses or permits; and the Fair Labor Standards Act of 1938, as amended.
Intellectual Property
Vendor warrants that all Goods and Services to be delivered hereunder shall not infringe any patent, trademark or copyright rights of third parties. Vendor agrees to hold YMCA harmless and defend against all claims arising out of the subject matter of the foregoing warranty including damages, judgments, legal fees, costs and expenses.
Proprietary Information
All information, including but not limited to writings, drawings, models, trademarks and oral disclosures, not in the public domain received by Vendor from YMCA or produced by Vendor in performing work hereunder, is and shall be the sole property of YMCA, shall be held by Vendor in confidence at all times and shall not be used or disclosed to any third party without YMCA’s prior written consent.
Disputes
In the event that a dispute arises out of or relates to this Order, or the breach thereof, which cannot be settled through negotiation, Vendor and YMCA agree to try in good faith to settle the dispute through mediation using a certified mutually agreed upon mediator before resorting to litigation.
Compliance with Laws
Vendor warrants, and it is a condition of this Order that all its performance shall be in accordance with all applicable federal, state and local laws, regulations and orders, including, but not limited to: OSHA; environmental regulations, licenses or permits; and the Fair Labor Standards Act of 1938, as amended.
Force Mejeur
Neither party shall be deemed to be in default of its obligations for failure to perform due to acts or war, nuclear explosion, riot, strikes, civil insurrection, earthquake, hurricane, tornado, or other catastrophic natural event or act of God.
Governing Laws
All matters relating to this PO shall be governed and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of laws rules.
Terms of Use
The Young Men's Christian Association of the Triangle Area, Inc. ("YMCA") provides the content on this Web site ("Site") subject to the following Terms and Conditions ("Terms"). The YMCA may periodically change their Terms, so please check back from time to time. By using this Site, you agree to these Terms and as they may be amended.
Please also review our Privacy Policy for an explanation of the YMCA's practices and policies related to the collection, use and storage of our users' information.
1. Copyrights
All content on the Site, including text, graphics, logos, forms, button icons, images, and the arrangement of all content is the exclusive property of the YMCA and its licensors and is protected by U.S. and international copyright laws. The use of any such material on any other web site is prohibited. All rights not expressly granted are reserved.
2 Trademarks
The trademarks, service marks, designs, and logos (collectively, the "Trademarks") displayed on the Site are the registered and unregistered Trademarks of the YMCA and its licensors. Your use of the Trademarks displayed on this Site, except as provided in these terms, is strictly prohibited.
3. Use of Site
You may use or download material displayed on this Site for noncommercial personal use only and in order to communicate with the YMCA. If you download material, you must retain all copyright and other proprietary notices displayed on the materials. You may not distribute, modify, transmit, post, or otherwise use the content of this Site for public or commercial purposes without the YMCA's written permission.
4. Postings or other Submissions
Users may be able to communicate comments, make applications, submit photos or make other submissions to the YMCA and you agree that any and all such information that you submit to the Site is the property of YMCA and may be used by it for any purpose.
5. Applicable Law
Any dispute arising from these Terms shall be governed by the internal domestic law of the State of North Carolina, without regard any conflict of laws doctrine and shall be resolved exclusively in the state and federal courts which are located in Wake County, North Carolina.
6. Disclaimers
YOUR USE OF THIS SITE IS AT YOUR OWN RISK. ALL CONTENT, FUNCTIONALITY, THE INFORMATION ON THE SITE AND ANY LINKED WEB SITES ARE PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, AN WARRANTY OF NON-INFRINGEMENT OR ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE. ANY THIRD PARTY CONTENT PROVIDERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AS TO THE OWNERSHIP, ACCURACY, OR ADEQUACY OF THE SITE CONTENT. IN NO EVENT SHALL THE YMCA BE LIABLE TO YOU FOR AN INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE WHETHER ECONOMIC OR PERSONAL INJURY ALLEGED AND REGARDLESS OF THE THEORY OF LIABILITY .